Shipping Policy
Shipping Policy
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Mysticryst.
- "Goods" refers to the items offered for sale on the Service.
- "Orders" means a request by You to purchase Goods from Us.
- "Service" refers to the Website.
- "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at Mysticryst. The following terms and conditions constitute our Shipping Policy.
Shipment applicable countries: United States, United Kingdom, Canada
Shipment processing times
All Orders are processed within 0-3 business days. Orders are not shipped or delivered on Sunday or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
The shipping will be free for all destination.
Shipping method: EMS Standard
Shipment cost: Free
Estimated delivery time:
United States: 8-15 days
United Kingdom: 7-12 days
Canada: 8-15 days
Delivery delays can occasionally occur.
Additional Terms for Order Processing and Transit Time
Order Processing Time: Orders are typically processed within 0-3 business days, excluding weekends and holidays. However, during peak seasons or promotional periods, processing times may be extended.
Transit Time: Estimated delivery times provided are for reference only and are not guaranteed. Actual delivery times may vary depending on factors such as location, carrier delays, and unforeseen circumstances.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mysticryst is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Mysticryst is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
By sending us an email: [email protected]
