How Do I Download Products? (Technical Support)
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BY NICOLE LAU
How Do I Download Products? (Technical Support)
Step-by-step guide to downloading your digital products.
After Purchase
- Check your email for order confirmation
- Click the download link in email
- Files will download to your device
- Save files to a folder you can find easily
File Types You'll Receive
Audios: WAV files (high quality, large file size)
Rituals: PDF files (printable)
Guides: PDF files (digital or printable)
Troubleshooting Downloads
Can't find download link?
- Check spam/junk folder
- Check promotions tab (Gmail)
- Contact support for resend
Download not working?
- Try different browser
- Disable pop-up blocker
- Try on different device
- Contact support
File won't open?
- Ensure you have PDF reader (Adobe, Preview)
- Ensure you have audio player (iTunes, VLC)
- File may still be downloading (wait for completion)
Storing Your Files
Recommended:
- Create folder: "Nicole's Ritual Universe"
- Organize by type: Audios, Rituals, Guides
- Backup to cloud (Google Drive, Dropbox, iCloud)
Re-Downloading
You can re-download anytime from your Shopify account or original email link.
Need help? Contact: support@mysticryst.com
As you explore our mystical offerings, remember that each digital product you download becomes a key to your inner transformation, from the 40 manifestation rituals intention to reality that guide your intentions into form, to the 13 new moon rituals lunar beginnings that align you with celestial rhythms, and even the tarot journaling prompts 100 questions for self discovery for deepening your soul's dialogue—may your downloads be seamless and your magic unbounded.
