Refund policy

πŸ“¦ REFUND POLICY

At Mystic Ryst, we want you to be completely satisfied with your purchase. Please review our refund policy below:

Returns & Exchanges

  • We accept returns withinΒ 14 daysΒ of delivery for unworn, unused items in original condition with tags attached
  • Candles must be unopened and in their original packaging to be eligible for return
  • All items must be free from scents, stains, or signs of wear

Non-Returnable Items

  • Opened or used candles (due to safety and hygiene reasons)
  • Items marked as final sale or clearance
  • Gift cards

Refund Process

  1. Contact us at [your email] within 14 days of receiving your order
  2. Provide your order number and reason for return
  3. Once approved, ship items back to us (return shipping costs are the customer's responsibility unless the item is defective)
  4. Refunds will be processed within 5-7 business days after we receive your return

Damaged or Defective ItemsΒ If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.

Questions? Reach out to us at nicolelau633@gmail.com - we're here to help guide your spiritual journey.